Insights
Operator notes on pharma operating models, global services, and what automation and AI change in them.
Dubrovnik keynote
"Big Pharma, Global Services, Daunting Challenges: Leading the Transformation Circus". NEXT Pharma Summit 2025, Dubrovnik, winner of the audience award. Watch the keynote on YouTube
The Uncomfortable Sunday Question
Every Sunday on LinkedIn I ask one question that leadership teams in pharma would rather not be asked, as part of #TransformationCircus.
Earlier publications
From my years in operations consulting and research. For the German titles, the English is a translation.
- Success factors for collaboration management in manufacturing companies. Peer-reviewed journal article, co-author, International Journal of Services and Operations Management, 2006. Read the abstract
- Kundenorientierung im Unternehmen: Eine reine Vertriebsaufgabe? (Customer orientation: a job for sales alone?). Project report, co-author, Complexity Management Journal, 2010
- Die Beschleunigung kommt mit der Qualität (Speed comes with quality: faster order-specific processes through a better early phase). Project report, co-author, Complexity Management Journal, 2010
- Aufbau und Nutzen von Kooperationen: ApoKop, ein Erfahrungsbericht aus dem Gesundheitswesen (Building and using cooperation: a case from healthcare). Research and project report, co-author, Complexity Management Journal, 2007
- Prozessorientierte Reorganisation (Process-oriented reorganisation). Book, co-author, Carl Hanser Verlag, 2006
- Kooperationsmanagement (Cooperation management). Book, co-author, Carl Hanser Verlag, 2005
- Potentialorientiertes Kooperationsmanagement in der Zulieferindustrie (Potential-oriented cooperation management in the supplier industry). Doctoral thesis, 2004